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Privacy Policy

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At DhupChaanv by Manjas Label LLP (referred to as "we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dhupchaanv.com], shop with us, or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide to Us:

  • Account Information: When you create an account on our website, we may collect your name, email address, phone number, shipping address, billing address, and payment information.

  • Order Information: When you place an order, we collect details such as the items you’ve purchased, order date, shipping information, and payment details.

  • Communication: If you contact us, participate in surveys, reviews, or provide feedback, we may collect additional personal information like your comments, messages, and preferences.

B. Information We Automatically Collect:

  • Device Information: We automatically collect information about your device, including IP address, browser type, operating system, and access times when you visit our website.

  • Cookies and Tracking Technologies: We use cookies to track your activity on our website and to enhance your user experience. Cookies help us remember your preferences and support features like shopping carts. You can control cookie settings in your browser, but disabling cookies may affect the functionality of our website.

C. Third-Party Information:

  • We may receive personal information from third parties such as payment processors, social media platforms (if you use social logins), or marketing partners.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Orders: To process payments, fulfill orders, and ship your products to the correct address.

  • To Improve Our Services: To understand how you use our website, allowing us to improve the customer experience and optimize our services.

  • To Communicate with You: To send order updates, promotions, newsletters, or respond to customer service inquiries. You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.

  • To Personalize Your Experience: To customize content and advertisements based on your preferences and browsing history.

  • To Comply with Legal Obligations: To fulfill any legal obligations, such as tax reporting or responding to legal requests.

 

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We share your information with trusted third-party service providers who assist in operating our website, processing payments, fulfilling orders, and sending communications (e.g., courier services, payment gateways, email marketing providers).

  • Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of the transaction.

  • Legal Compliance: We may share your information to comply with legal obligations, such as responding to a court order or government request, or to protect our rights, property, and safety.

 

4. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal data.

  • Deletion: You can request the deletion of your personal data, subject to certain conditions.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

  • Cookies: You can manage cookie preferences via your browser settings, including deleting cookies already stored on your device.

If you wish to exercise any of these rights, please contact us at dhupchaanv@gmail.com

 

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

 

7. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically for any changes.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at dhupchaanv@gmail.com

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By using our website, you acknowledge that you have read and understood this Privacy Policy.

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